pgiroaurd

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  • pgiroaurd
    Participant
    Dear Board –

    I have been waiting for an update on the cabling installation project and specifically if

    room 118 and 132 will require the install during weeks 11 and 12.

    Please advise.

    P Girouard

    P Girouard
    pgiroaurd
    Participant
    Dear Board & ABC Management:

    In a recent communication from the Board (prior to meeting minutes post), it was shared that there are 30+ units that do not have new artwork.  It would be helpful to post Unit numbers that are affected.  It would also be helpful to share if there is any artwork in these units.

    That same update also made mention of cabling install for VOIP Phone System.  Additional details as to the wing that the contractor is working in and Unit timeline for cable update.

    I have written previously to inquire about this project as I have two units 118 and 132 (weeks 11 and 12 respectively), that are rented in 2023.  And as Guest of Owner form notes, it is the responsibility of the Owner to advise their Guests about projects that may affect them.  Your assistance in providing an update for Units to be wired in March, would be much appreciated.

     

    P Girouard
    pgiroaurd
    Participant
    Kandy –

    I appreciate your response although it doesn’t give me much to share with my guests,  as no definitive information about the install is provided.

    What’s holding up the cabling install and start date?  I understand delays, but an install plan (ie: to price the job I would hope that the contractor would have developed a quote based on a preliminary review of the existing system and location of distribution / network switch points) should have been presented along with the pricing proposal for this project.

    Please confirm that 118 and 132 are in what you refer to as the ‘long wing’.

    I look forward to continuous updates in the weeks leading of to my guests arrival.

    Thank you for efforts on behalf of the owners at ABC.

     

    P Girouard
    pgiroaurd
    Participant
    Good Afternoon Kandy and Arthur –

    The post above seems to be the most recent relative to the in-progress renovation at ABC.

    My questions as follows:  I am an owner of two units – 118 (week 11) which has been renovated and furnished per the post.  Have drapes, bedspreads, linens and any other items to be replaced been delivered and in use in Unit 118?  Please advise what the unit is waiting for and if those items will arrive with the shipment arriving after the last remaining units are renovated.

    and a second unit which is 132 (week 12), which has been renovated, but is not due to receive furnishings until the remainder of units, scheduled to begin reno approx Aug 11.  Your answer to the above question will provide the necessary information to understand what unit 132 is still waiting to receive.

    Finally, I am interested in knowing what projects beyond Unit Renovations will take place in the first quarter of 2023 ie: type of project, how they might inconvenience ABC guests staying in or near the project (sound / dust … or any other item a guest may complain about.

    Your assistance is important as the Guest of Member Form continues to have a paragraph advising an owner renting their unit to advise guests of inconveniences they may experience.

    I understand that timing for shipment delivery and availability of goods is still being interrupted by the chaos created by the pandemic, including lack of availability, lack of staff …

    Your help in understanding the timeline for goods and potential upcoming ABC projects.

    Pamela Girouard

    P Girouard
    pgiroaurd
    Participant
    Hi Kandy –

    I’ve written twice inquiring about the bank situation – where to send maintenance payments in Florida … payments for

    my units are ready to go into the mail for 2023.  Messages were left in owners message board and on the ABC site

    which allows you to ask questions.

     

    As you are diligent about replying to posts, I look forward to receiving the information requested to be sure payments

    are received in the format necessary to protect against fraud.  Would you also advise if all fees (with detailed explanation)

    can be received and sorted appropriately to: maintenance – reserve – guest of owner fee.

    Thank you for your assistance.  Enjoy this beautiful weekend.

    Pamela Girouard

    P Girouard
    pgiroaurd
    Participant
    This reply has been marked as private.
    P Girouard
    pgiroaurd
    Participant
    On January 22, 2021 the Board posted a memo advising of the added project costs related to the refurbishment.  Asking ABC Owners to vote to approve a loan or additional assessment for the budget overage of the refurbishment and the use of $278,800 collected, now set-aside, without holding a ‘special meeting’ specific to the cluster that the existing and prior Board created is unconscionable (Note: some current Board members also sat on that prior Board).  The Board has a fiduciary responsibility to act in the best interest of ABC Owners, to be transparent and to communicate regularly on important matters, not just when a vote is required.

    On March 4, 2021 Arthur Langbaum, Board Member and Project Manager posted a memo which explains the course of changes and associated increase of costs of the refurbishment.  There is no mention of RFP’s being sent to vendors for quotes which would provide options for the best product at a price ABC’s budget would accommodate, nor how the expenditures would be factored into the existing budget as presented and approved by ABC Owners.  Nowhere in that document is there mention of the impact to the budget or how costs might be reduced to cover proposed changes in the scope of work of the refurbishment project.   It is disturbing to learn that ‘Owners suggestions or Mr. Langbaum’s change of the tile layout’ (probably none of which was priced out before giving the go-ahead to change the original plan) is the driver for the extensive charges.

    Add to this scenario the lack of transparency to ABC Owners during the time unit changes were under consideration or associated cost.

    The added expense to the project, 27% of the originally approved budget, was not released until after the final assessment due date had passed and the third installment collected.   Coincidence?

    Currently the Board is looking to cover the added expense with a vote for a loan or additional assessment and take advantage of operational monies previously collected.  (I inquired at the time the 2020 maintenance fee(s) were due about transferring my banked assessment fees to cover the maintenance expense, as neither of my units have been or are under refurbishment, while my assessment fees have been sitting in an ABC account since December 2018.  I was told that was not possible, those funds were in a separate account.)  Maybe the transfer was denied because assessment funds were not available (another concern I’ve had during the refurbishment ‘would there be enough money to update my units?’ )  The added expense of $1.5 million answers that question and per my communication with ABC Controller it does not appear that the $278,800 is a viable option for the proposed Convocation vote.

    Until a ‘special meeting’ is held (via ZOOM) to provide a Q & A session for ABC Owners, the vote for either of the options listed in the Convocation should be TABLED at the Annual Meeting before any member of the Board moves to commit ABC to a $2 million loan ($500K more than the projected added cost of $1.5 million.  This added $500K, if borrowed, would begin incurring interest charges immediately upon signing the loan agreement.)

    So many questions.  It’s time for members to be brought up-to-date.

    Pamela Girouard – Member #: G0289

    P Girouard
    pgiroaurd
    Participant
    The above memo shared on January 22, 2021 asking ABC Owners to vote to approve a loan or additional assessment for the budget overage of the refurbishment and the use of $278,800 collected, now set-aside, without holding a ‘special meeting’ specific to the cluster that the existing and prior Board created is unconscionable (some current Board members also sat on that prior Board).  The Board has a fiduciary responsibility to act in the best interest of ABC Owners, to be transparent and to communicate regularly on important matters, not just when a vote is required.

    The letter provided by Arthur Langbaum explains the course of changes and associated increase of costs.  There is no mention of RFP’s being sent to vendors for quotes which would provide options for the best product at a price ABC’s budget would accommodate, nor how the expenditures would be factored into the existing budget as presented and approved by ABC Owners.  Nowhere in that document is there mention of the impact to the budget or how costs might be reduced to cover proposed changes in the scope of work of the refurbishment project.   It is disturbing to learn that ‘Owners suggestions or Mr. Langbaum’s change of the tile layout’ (probably none of which was priced out before giving the go-ahead to change the original plan) is the driver the extensive changes.

    Add to this scenario the lack of transparency to ABC Owners during the time unit changes were under consideration or their associated cost .

    The added expense to the project, 27% of the originally approved budget, was not released until after the final assessment due date had passed and the third installment collected.   Coincidence?

    Currently the Board is looking to cover the added expense with a vote for a loan or additional assessment and take advantage of operational monies previously collected.  (I inquired at the time the 2020 maintenance fee(s) were due about transferring my banked assessment fees to cover that expense, as neither of my units have been or are under refurbishment.  I was told that was not possible, those funds were in a separate account.)  Maybe the transfer was denied because assessment funds were not available (another concern I’ve had during the refurbishment ‘would there be enough money to update my units?’ )  The added expense of $1.5 million answers that question and per my communication with ABC Controller it does not appear that the $278,800 is a viable option for the proposed Convocation vote.

    Pamela Girouard – Member #: G02897

    P Girouard
    pgiroaurd
    Participant
    Thank you for your response to the questions posted. Here are some additional for your reply.

    – While I appreciate that the ABC staff is being taken care of while they are unable to work, what is the Government of Aruba offering to the people who are out-of-work during the pandemic?

    – With no guests and minimal on-site staff, certain areas within the resort are not in use, which in all likelihood reduces operational costs within the lock down period.

    – What is the plan to reimburse Owners for ‘lack of access / availability of their Units from April 11 until the government opens the island to tourists. Owners who have rented privately deserve some relief for those that they rented to. I used rental fees paid for the maintenance fee – of which we/they received no benefit.

    – What insurance is in place to cover ‘business interruption’ situations? What are the limits available for the Club to claim?

    Thank you.
    P Girouard
    Owner #: G02897

    P Girouard
    pgiroaurd
    Participant
    Dear Board –
    Thank you for sharing the ‘club rental refund’ policy. It’s great that
    those renting through the Club will be receiving 90% of the rental fee
    back – either to their member account or via same method of payment.
    It’s a great option for those individuals.

    Will there be an option for access to a unit or units, later in 2020 for
    individuals who were not able to make it to the island from week 11
    until ??? the island is again receiving visitors.

    And if that is not a consideration, will Owners of weeks 11 through ???
    have their maintenance fee returned to them, since no services were
    required for guests during this period.

    Return of the maintenance fee for both weeks, which is where the bulk
    of rental dollars were spent would allow me to return those funds to the
    renter who was unable to make it to Aruba in 2020

    Thank you for your consideration.
    P Girouard
    Member #: G 02897

    P Girouard
    pgiroaurd
    Participant
    with a date for the Annual Meeting tbd, is there an extention to 4.21 for
    ballot return?
    P Girouard
    pgiroaurd
    Participant
    In light of the financial impact of the virus, I strongly urge the Board
    to reconsider an increase to the maintenance fee in 2020. Members
    will be paying the third year of the refurbishment this year and many
    units have yet to be scheduled for the upgrade.
    P Girouard
    P Girouard
    pgiroaurd
    Participant
    what is the energy ‘no show’ fee for a superior unit?
    P Girouard
    pgiroaurd
    Participant
    Thanks Kevin. I will send a separate check with unit notations.
    Pamela Girouard
    P Girouard
    pgiroaurd
    Participant
    I have two units being used by guests in 2019. Should the $80 transfer fee also be mailed to the bank in FL, since
    there has been no notice that online payment is secure.

    I wrote a number of weeks back and have had no response.
    Thank you.
    P Girouard

    P Girouard
Viewing 15 replies - 1 through 15 (of 19 total)